Book more appointments and sell profitable add-ons—without phone tag
Salons and spas use Botbly to capture booking requests, answer service questions, and suggest add-ons.
More bookings through your website
Capture bookings even when busy with clients
Gloss, keratin, brows, and treatment upgrades
Fast, simple request flow for clients
How It Works for Beauty
From your salon website to a smart booking assistant
Provide your website
Services, stylists, pricing
Test your bot
Booking requests, service FAQs, add-ons
Install or share
Widget or hosted chat link
Activate & grow
Tune answers and upsells from real chats
Beauty-Specific Features
Specialized tools designed for salons, spas, and beauty professionals
Appointment Requests
Collect name, email, service, and preferred date/time. No live availability checks; your team confirms via email.
- Service selection
- Capture stylist preference (if provided)
- Preferred date & time
- Email handoff to your team
Service Menus & Add-ons
Answer service questions and suggest relevant add-ons based on what you publish on your site or in the Q&A settings.
- Treatment descriptions
- Add-on suggestions
- Package deals
- Seasonal specials
Cancellation Requests
Clients can request a cancellation; the assistant emails your team with the details and shares your policy text or link.
- Collect name & email
- Service/date to cancel
- Policy link or text
- Your contact or form link
Client Interaction Example
See how our AI assistant handles a typical beauty service inquiry
Integrations & Roadmap
Connect with your existing salon tools
Available Today
- Hosted chat + email scheduling requests
- Service menu Q&A and add-ons
- Basic stylist preference capture
- Cancellation requests via email
Coming Soon
- Fresha integration
- Booksy connectivity
- Square Appointments sync
- Automatic confirmations (email/SMS)
- Waitlist support
Frequently Asked Questions
Common questions about beauty salon AI assistants
Can we route to specific stylists?
Yes—if you provide stylist bios or specialties, the assistant can capture a client’s preference or suggest a suitable stylist based on that info. It does not check live availability.
Can it promote bundles or memberships?
Yes. If you list packages, memberships, or promos on your site or Q&A, the assistant can explain them and suggest add-ons during the conversation.
Do you support gift cards?
The assistant can promote gift cards and link to your purchase page or policy details. It doesn’t issue or redeem cards itself.
Multi-location pricing differences?
If you provide separate pricing or pages per location, the assistant can present those details. It doesn’t log into portals or read live calendars.
How do we manage no-shows?
The assistant doesn’t send reminders. It can display your no-show/cancellation policy and collect cancellation requests (name, email, service/date) so your team can handle them.
Can the bot take deposits?
It can explain your deposit policy and share your payment link or portal. Payments aren’t processed inside the chat.
Launch & Success Package (Included)
Go live quickly and convert interest into appointment requests—without extra front-desk workload.
What you get
- Done-for-you setup: We snapshot your site and configure the core flows—Appointment Requests, Service Q&A, and Cancellations.
- Email workflow built in: The assistant collects name + email + preferred date/time and emails your team the request.
- Upsell suggestions: Based on your menu, the assistant recommends add-ons (e.g., gloss, keratin) at the right moments.
- Install support: Add a lightweight widget to your site or use a hosted chat link—no engineering needed.
- Quality pass before go-live: We run quick test conversations and polish responses for a great first impression.
How updates work
Keep info fresh in the Q&A settings—services, prices, add-ons, policies. The assistant uses that content when responding.
Set the right expectations
The assistant doesn’t read live calendars or send reminders. It captures requests and cancellations and emails your team, and it answers questions using the content you provide.
Ready to book more appointments and increase revenue?
Join beauty professionals using AI to provide better client service and grow their business.