Privacy-first patient assistant for intake, scheduling, and FAQs—without extra staff
Used by clinics, dental practices, and physical therapy centers to reduce calls and capture requests cleanly.
Reduce staff interruptions and phone queues
More completed intake requests and appointments
Streamlined patient onboarding process
Better attendance with clear confirmations
How It Works for Healthcare
From your practice website to a helpful patient assistant
Provide your website
We learn services, providers, insurance info available
Test your bot
New-patient FAQs, intake link, scheduling requests
Install or share
Widget or hosted chat
Activate & review
Enable confirmations and lead emails; refine answers over time
Healthcare-Specific Features
Specialized workflows designed for medical practices and patient care
Note: Answers about insurance/billing are sourced from your website or documents you add; no external system checks.
New-Patient Intake
Share your intake form link and capture basic contact + preferred date/time.
- Intake form link (if provided)
- Collect name & email
- Preferred date & time
- Email confirmation
Scheduling Requests
Capture appointment requests—no live calendar checks.
- Appointment types (from your site)
- Preferred date & time
- Patient note for staff (optional)
- Email confirmation
Insurance & Billing FAQs
Answers come from your website or docs you add—no external system verification.
- Accepted plans (from your site)
- Common coverage questions
- Billing & copay info
- Prior auth info (if provided)
Patient Interaction Example
See how our AI assistant handles a typical patient inquiry
Integrations & Roadmap
Connect with your existing healthcare systems
Available Today
- Hosted chat + email scheduling workflow
- Intake form link support
- Lead email notifications
- Multi-language support
Coming Soon
- NextHealth integration
Frequently Asked Questions
Common questions about healthcare AI assistants
Are you HIPAA-compliant?
We don’t claim HIPAA compliance or sign BAAs at this time. The assistant is intended for general inquiries and scheduling requests and can collect basic contact details you configure. Please avoid sharing sensitive health information in chat.
How long do you store messages?
Messages are retained for 30 days by default. You can delete conversations sooner from your dashboard.
Does it check real-time availability?
Not yet. Patients provide a preferred date/time; your team confirms by email. Calendar integrations are on our roadmap.
Can it route urgent cases to phone?
The bot can display your office phone or emergency instructions you provide. It doesn’t triage emergencies or place calls.
Can we add an intake link or custom questions?
Yes. The bot can share links to your existing forms and describe info that’s on your website or added in your Q&A content. It doesn’t build new clinical forms.
Can we add post-visit care instructions?
Yes, as static information in the bot’s content. There are no automated follow-up reminders or recovery tracking.
Launch & Success Package (Included)
Go live fast and turn patient interest into clear, confirmed requests—without extra workload for your front desk.
What you get
- Done-for-you setup: We snapshot your website and configure three core flows—New-Patient Intake, Scheduling Requests, and Insurance & Billing FAQs.
- Email scheduling built in: The bot collects name + email + preferred date/time and sends confirmations to the patient and your inbox.
- Front-desk friendly: Clear, concise lead emails with the details your team needs to follow up.
- Install support: Add a lightweight widget to your site or use a hosted chat link—no engineering needed.
- Quality pass before go-live: We run quick test conversations and polish responses for a professional first impression.
How updates work
Keep information fresh in one place. In the Q&A section of the bot settings, add or edit questions and answers (e.g., services, policies, accepted insurance). The bot consults that content when responding.
Set the right expectations
The assistant uses the content you provide. For urgent issues, it can display your phone or emergency instructions you supply. It does not triage emergencies.
Ready to reduce calls and improve patient experience?
Join healthcare practices using AI to provide better patient service and streamline operations.
7-day trial • 125 conversations included