Restaurant & Catering Solutions

Turn more visitors into reservation requests, orders, and catering leads—without extra staff

Built for modern restaurants and caterers to answer menus, upsell add-ons, and capture booking intent 24/7.

Restaurant interior with customers dining
Capturing requests: 24/7
+18–25%
More Direct Reservations

Convert website visitors into booking requests

–35%
Fewer Phone Calls

Reduce interruptions to your busy staff

+10–15%
Higher Check Size

Contextual upsell of add-ons & specials

<1 min
Response Time

Instant answers to guest questions

How It Works for Restaurants

From your website to a helpful front-of-house assistant

Provide your website

We train on menu, hours, and policies

Test your bot

Try reservation requests, menu Q&A, catering

Install or share

Add widget or link to hosted chat

Activate & grow

Tune answers & upsell suggestions

Key Restaurant Playbooks

Purpose-built flows that reflect how guests actually ask

Reservation Requests

Capture preferred date/time and party size—no live integration. The assistant can also note special occasions.

  • Preferred date & time
  • Party size collection
  • Special occasion notes
  • Share your reservation link or phone

Menu & Dietary Q&A

Answers are pulled from your website or the Q&A settings you provide. Can link to online menus or ordering pages.

  • Menu items & hours
  • Vegetarian/vegan & gluten-free info (if provided)
  • Corkage, dress code, and policies
  • Link out to online ordering or menus

Catering & Private Events

Capture headcount, date, and needs, then route to your catering/event inquiry form or contact info.

  • Headcount & date collection
  • Menu preferences
  • Private room details (if provided)
  • Send to your form or contact

See It In Action

Watch how the assistant handles a typical guest conversation

Ember & Thyme Bistro

Integrations & Roadmap

Connect what you have today and see what’s next

Available Today

  • Hosted chat pages
  • Website widget integration
  • Contextual upsell suggestions from your menu/services
  • External links to reservation, ordering, or catering forms
  • Custom branding & themes

Coming Soon

  • SevenRooms integration
  • SMS intent confirmation

Frequently Asked Questions

Everything you need to know about restaurant AI assistants

Can the assistant take reservations without OpenTable?

Not directly. It doesn’t place bookings or hold tables. It collects preferred date/time and party size, then links guests to your reservation form or shares your phone number.

Can it note special occasions and allergies?

It can ask and note special occasions (e.g., birthdays). It doesn’t proactively ask for allergies yet. If you publish dietary info, it can share that, but kitchen teams should always confirm specifics.

How do catering or private event requests reach us?

The assistant captures basics like headcount, date, and preferences, then directs guests to your catering or events form (or shows your contact info). There’s no automated follow-up.

Does it manage a waitlist or send notifications?

No. It can explain your process and share your contact info or form, but it doesn’t manage a live waitlist or send SMS/email notifications.

How do we update menus and specials?

Use the built-in Q&A editor to add or revise answers. You can paste new text from your website. There’s no automatic website sync—updates appear once you save them.

Can it handle online orders?

It doesn’t take orders. It can link to your ordering provider or page if you include that link in the settings or on your website.

Launch & Success Package (Included)

Go live quickly and turn interest into reservation requests—without adding workload to your team.

What you get

  • Done-for-you setup: We snapshot your website and configure three core flows—Reservation Requests, Menu & Dietary Q&A, and Catering & Private Events.
  • Contextual upsell suggestions: Based on items/services detected in your snapshot (e.g., prix fixe, wine pairings, catering), the bot suggests relevant add-ons—no prompt editing required.
  • Install support: Add a lightweight widget to your site or use a hosted chat link—no engineering needed.
  • Quality pass before go-live: We run quick test conversations and polish responses for a strong first impression.

How updates work

Keep info fresh in the Q&A settings. Add or edit answers (menus, hours, policies, events). There’s no automatic website sync—updates appear once you save them.

Set the right expectations

The assistant answers using the content you provide. It does not place bookings, manage waitlists, or send follow-ups. It can capture intent (date/time/party), note special occasions, and link guests to your forms or phone.

Ready to fill more tables and boost revenue?

Join restaurants using AI to provide better guest service and capture more booking intent.